Apple Support App Now Lets You Chat With an Expert in Messages

Apple today updated its Apple Support app to version 3.1, adding a new feature that’s designed to let you chat with an expert to get support help using the Messages app.

Apple says that this feature is limited to the United States and is available for select topics only.


Today’s update also introduces an improved experience for scheduling reservations at the Genius Bar and Authorized Service Providers, and it includes other unspecified bug fixes and performance improvements.

The Apple Support app can be downloaded from the App Store for free. [Direct Link]